Delivery Policy

Instant In-Game Delivery

At NGU PvP, we know you want to jump straight back into the action. That is why our store system is fully automated. All digital goods are delivered instantly to your Minecraft account immediately after a successful payment.

How It Works

• Enter Your Username: Ensure you type your exact Minecraft username (case-sensitive) before checking out.
• Complete Payment: Process your transaction securely via our payment gateway.
• Receive Items: Our store communicates directly with the NGU PvP server console to execute your commands and grant your packages automatically.

What if my items are delayed?

While 99% of transactions are instant, occasionally network delays between the payment processor and our game servers can occur. If you do not see your rank, keys, or items immediately:

• Please wait up to 15 minutes for the transaction to fully clear.
• Try logging out of the server and logging back in.
• Ensure your in-game inventory was not completely full.

Need Support?

If 15 minutes have passed and you still haven't received your purchase, our staff team is ready to help you manually verify and deliver your items.